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Benefits of Microsoft Teams Calling via Hosted Platform

 

Unified Communication

  • Integrates voice, video, chat, and meetings into a single interface
  • Reduces reliance on multiple communication tools
  • Streamlines workflows across departments

Remote Work Enablement

  • Supports calling from any device, anywhere
  • Ideal for hybrid and distributed teams
  • Maintains business continuity during disruptions

Cost Efficiency

  • Eliminates on-premises PBX hardware and maintenance
  • Scales easily with predictable monthly costs
  • Reduces IT overhead with centralized management

Enterprise-Grade Features

  • Includes call queues, auto attendants, and voicemail
  • Supports direct routing and Operator Connect options
  • Enables external PSTN calling through cloud infrastructure

Security and Compliance

  • Built on Microsoft’s secure cloud architecture
  • Supports regulatory compliance (GDPR, ISO, etc.)
  • Provides encrypted communication and access controls

Scalability and Flexibility

  • Easily add or remove users as business needs change
  • Integrates with Microsoft 365 and third-party apps
  • Customizable call flows and user policies

After contacting A1 Digital to provide a quote to replace our office multifunction printers with a secure release solution for our ID Cards, the service has been fantastic. They gave great, clear impartial advice and the service and support for the new devices and our Printix solution has been seamless. We have now added a Visitor Management Solution which Steve set up quickly and it runs like a dream. A1 in more ways than one!

Communications Business

The service provided by A1 really sets the team apart.

Elevator UK

Get in touch with Scott and his team and leave them to do what they do best.

Lefevre Litigation

I am very pleased with the billing which gave me a clear picture of what we are using on each machine. Glad we made the move to A1 Digital Solutions.

Aberdeen Solicitor & Estate Agency Firm

We looked at numerous options, but A1 were our clear preference. The knowledge, guidance and advice they were able to offer was impressive and the solution they delivered works extremely well for us, with flexibility to accommodate future growth.

Local Business Owner

We were presented with a clear review and recommendation, providing two new Olivetti’s with a significant saving compared to our current expenditure. I would happily recommend A1 Digital Solutions and encourage working with a local business.

Local Independent Hotel

I was so impressed with A1’s commitment to providing great customer service. Their team listened carefully to our needs and responded with specialist advice and affordable solutions. For customer satisfaction, turn to A1 Digital Solutions.

Aberdeen-based Business Owner

We were really happy with the level of service we received from A1 Digital. They went above and beyond to find the best fit for our business and worked closely with us to make sure all our needs were met.

Aberdeen Business

I thought A1 Digital Solutions were superb!

Exceptional customer service is a rarity these days but A1 made everything so easy and are always friendly and eager to help. Great to support a longstanding, local business.

Local Business Owner

We contacted A1 Digital 8 months ago looking for not just a product but a service. The A1 team took care of everything, listened to our business needs, and created a package that saved us money and time.

Since the installation, the after sales service has been superb. Nothing is too much trouble and we feel like a valued customer once again.”

Local Business